View Issue Details

IDProjectCategoryView StatusLast Update
0001484T99X171.00 SKB EagleHWpublic2024-10-22 14:21
Reporter(ALTech) SH Son Assigned To(PM) Canon HsiehDue Date
PrioritynormalSeveritys4-minorReproducibilityhave not tried
Status closedResolutionfixed 
Summary0001484: [Eagle] FA report for mass production
Descriptionon a last business trip, ALT was hand carry the defect sample as below for Eagle project.

Smart3 STB T99X171.00 1 pcs 1 2149687001202199000109 / 38:d5:7a:d8:e8:09 // LED
Smart3 STB T99X171.00 1 pcs 1 2149687001202199000111 / 38:d5:7a:d8:e6:c9 // LED
Smart3 STB T99X171.00 1 pcs 1 2149687001202199000009 / 38:d5:7a:d8:06:a5 // For USB not recognized (
Smart3 STB T99X171.00 1 pcs 1 2149687001202005165593/ 28:CD:C4:FC:04:61 // For scan bluetooth fail


Please update the FA report.
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Relationships

related to 0001448 closed(MFG) An Tran T99X171.00 SKB Eagle [Eagle] LED Defect - manufactured 2022.03 
related to 0001483 closed(PM) Canon Hsieh K18X001.00 SKB SWAN [SWAN] FA report for mass production 
related to 0001884 feedback(ALTech) SH Son T99X171.00 SKB Eagle [Eagle] Field issue analysis 

Users monitoring this issue

User List (ALTech) Hyunsik Kim , (ALTech) Lonnie Kim , (ALTech) SH Son , (ALTech) Sophie Lee , (ALTech) Sun Choul Joung , (ALTech) SY Yoon , (HW) Sean Chiang , (HW) Tom Lee , (MFG) An Tran , (MFG) Ben Trinh , (MFG) Yuri Ruan , (PM) Canon Hsieh , (PM) Dennis Lu , (PM) Sheila Tu , (PM) Tiffanie Lai , (RD) Fu-chiang Young

Activities

(ALTech) SH Son

2022-05-25 09:17

developer   ~0010071

Hi Cannon.
I received the factory initial defect review through WeChat.
Please upload the initial FA report Eagle project
Also check the due date of the FAR.

Thanks
SON

(ALTech) SH Son

2022-05-25 09:20

developer   ~0010072

LED issue initial FA report from factory

(ALTech) SH Son

2022-06-10 12:47

developer   ~0010145

Hi Cannon

Please update factor vender FA report
Smart3 STB T99X171.00 1 pcs 1 2149687001202199000009 / 38:d5:7a:d8:06:a5 // For USB not recognized (
Smart3 STB T99X171.00 1 pcs 1 2149687001202005165593/ 28:CD:C4:FC:04:61 // For scan bluetooth fail

(ALTech) SH Son

2022-07-15 09:38

developer   ~0010383

reported below mantis ticket.

Smart3 STB T99X171.00 1 pcs 1 2149687001202005165593/ 28:CD:C4:FC:04:61 // For scan bluetooth fail
-> https://mantis.cnsbg.foxconn.com/vaas/view.php?id=1465#c10376

Smart3 STB T99X171.00 1 pcs 1 2149687001202199000009 / 38:d5:7a:d8:06:a5 // For USB not recognized
-> https://mantis.cnsbg.foxconn.com/vaas/view.php?id=1465#c10298
BFX-AT100 (T99X171.00) USB not recognize failure report.pptx (2,054,898 bytes)

Issue History

Date Modified Username Field Change
2022-05-25 09:16 (ALTech) SH Son New Issue
2022-05-25 09:16 (ALTech) SH Son Issue Monitored: (ALTech) Hyunsik Kim
2022-05-25 09:16 (ALTech) SH Son Issue Monitored: (ALTech) Lonnie Kim
2022-05-25 09:16 (ALTech) SH Son Issue Monitored: (ALTech) SH Son
2022-05-25 09:16 (ALTech) SH Son Issue Monitored: (ALTech) Sophie Lee
2022-05-25 09:16 (ALTech) SH Son Issue Monitored: (ALTech) Sun Choul Joung
2022-05-25 09:16 (ALTech) SH Son Issue Monitored: (ALTech) SY Yoon
2022-05-25 09:16 (ALTech) SH Son Issue Monitored: (HW) Sean Chiang
2022-05-25 09:16 (ALTech) SH Son Issue Monitored: (HW) Tom Lee
2022-05-25 09:16 (ALTech) SH Son Issue Monitored: (PM) Canon Hsieh
2022-05-25 09:16 (ALTech) SH Son Issue Monitored: (PM) Dennis Lu
2022-05-25 09:16 (ALTech) SH Son Issue Monitored: (PM) Sheila Tu
2022-05-25 09:16 (ALTech) SH Son Issue Monitored: (PM) Tiffanie Lai
2022-05-25 09:16 (ALTech) SH Son Issue Monitored: (RD) Fu-chiang Young
2022-05-25 09:17 (ALTech) SH Son Assigned To => (ALTech) SH Son
2022-05-25 09:17 (ALTech) SH Son Status new => assigned
2022-05-25 09:17 (ALTech) SH Son Assigned To (ALTech) SH Son => (PM) Canon Hsieh
2022-05-25 09:17 (ALTech) SH Son Note Added: 0010071
2022-05-25 09:20 (ALTech) SH Son File Added: FA Report for BFX-AT100 - LED Issue.pdf
2022-05-25 09:20 (ALTech) SH Son Note Added: 0010072
2022-05-25 09:21 (ALTech) SH Son Relationship added related to 0001448
2022-05-25 09:44 (ALTech) SH Son Relationship added related to 0001483
2022-05-26 21:57 (SW) Jacky Chiang Severity s2-severe => s4-minor
2022-06-10 12:47 (ALTech) SH Son Note Added: 0010145
2022-06-10 12:49 (ALTech) SH Son Issue Monitored: (MFG) An Tran
2022-06-10 12:49 (ALTech) SH Son Issue Monitored: (MFG) Ben Trinh
2022-06-10 12:49 (ALTech) SH Son Issue Monitored: (MFG) Yuri Ruan
2022-07-15 09:38 (ALTech) SH Son Note Added: 0010383
2024-01-31 14:39 (ALTech) SH Son Relationship added related to 0001884
2024-10-22 14:21 (ALTech) SH Son Status assigned => closed
2024-10-22 14:21 (ALTech) SH Son Resolution open => fixed